AI voice agents · Sales and customer service calls
An agent that answers and makes calls for your business.
Artificial intelligence voice agents that answer the phone when you can't, call new leads in under a minute, qualify them, and book and confirm appointments. With a natural voice, in Spanish, Catalan or English, and following your script.
Calls recorded and transcribed. It always identifies itself as a virtual assistant.
Voice agent
What it does on every call
< 60 s
Calls every new lead within a minute of it coming in
24/7
Answers incoming calls out of hours and at busy times
Script
Follows your sales script, asks what matters and never makes things up
Summary
Transcript, summary and next step in your CRM or on WhatsApp
For incoming calls (reception, appointments, orders) and outgoing calls (leads, confirmations, reminders, surveys).
The problem
Missing calls, or taking hours to return them?
Every missed call is a customer who calls the next business on the list. And every lead called back the next day has already lost half its value.
Unanswered calls
Peak hours, out of hours, weekends. The phone rings and nobody can pick it up.
Leads that go cold
A lead from your website or a campaign who gets a call 24 hours later has already spoken to two of your competitors.
Repetitive phone tasks
Confirming appointments, chasing payments, taking simple orders. Hours of your team's time on calls that could be automated.
What we do
Natural voice, real conversation, controlled script.
It's not a phone menu with options. It's an agent that holds a conversation, copes with interruptions and knows when to pass the call to a person.
Call answering
It answers when you can't, handles frequently asked questions, takes messages and books appointments in your calendar.
Instant calls to new leads
As soon as a lead comes in from your website or a campaign, it calls them, qualifies them and hands them to you ready to close.
Confirmations and reminders
It confirms appointments, sends payment or renewal reminders and reschedules if the customer can't make it. Fewer no-shows.
Lead qualification
It asks your key questions, scores the lead's interest and logs the summary and next step in your CRM.
Integrated with your systems
Calendar, CRM, WhatsApp and your current phone system. It can be combined with the WhatsApp assistant to continue the conversation in writing.
Everything on record
Recording, transcript and summary of every call. A monthly dashboard with calls answered, appointments and conversions.
How it works
Up and running in two to three weeks.
We start with one specific case (for example, calling new leads) and expand once it works.
We define the use case
Which calls to answer or make, what to ask, what information it needs and when to hand over to a person.
We build the agent
Voice, script, integrations with your calendar and CRM, phone number and internal testing.
Testing with you
We listen to real calls together and adjust the tone, answers and limits until it sounds like your team.
Monthly review
Every month we review recordings and results, add use cases and improve the script.
What's included
What the service includes.
Design, set-up and maintenance. You pay a one-off set-up fee and a monthly fee based on call volume.
Legal compliance included: the agent always identifies itself as a virtual assistant, announces that the call is recorded and only calls contacts who have given their consent.
Script and use case design
Natural voice in Spanish, Catalan or English (and other languages if you need them)
Phone number or integration with your phone system
Integration with your calendar, CRM and WhatsApp
Transfer to a person when needed
Recording, transcript and summary of every call
Legal texts, consent and recorded notice
Monthly dashboard of calls, appointments and conversions
Script adjustments and maintenance included
Frequently asked questions
Common questions about voice agents.
If your question isn't here, message us on WhatsApp and we'll answer it right away.
Chat on WhatsApp
Can people tell it's an AI?
The voice is natural and the conversation flows, but the agent always identifies itself as a virtual assistant: it's the right thing to do and what the law requires. Most customers appreciate it because they get an answer straight away.
Can it make cold sales calls?
Only to contacts who have given their consent (leads from your website, campaigns, existing customers). We don't make mass calls to bought lists: it's illegal and it damages your brand.
What if the agent doesn't know the answer?
It passes the call to someone on your team, or takes a note and alerts you on WhatsApp straight away. It never makes up information you haven't given it.
How much does it cost?
A one-off set-up fee and a monthly fee based on call minutes. In our first conversation we'll give you a fixed figure for your case.
Does it work with my current number?
Yes. We can divert calls at certain times, pick up the ones you miss or use a new number for specific campaigns.
Complete the system
It works best when the pieces work together.
Next step
Tell us what you want to improve in your business.
A 30-minute assessment, free and with no obligation, to tell you where to start and what to expect. You speak directly with the person who will run your project.
Reply within 24 working hours
We'll call you or message you on WhatsApp, whichever you prefer.
No lock-in
We work month to month. If it isn't paying off, you stop.
Numbers, not promises
Leads, cost per opportunity and conversions, reviewed with you every month.
WhatsApp